1. USER INFORMATION

Who is responsible for processing your personal data?

FRALIBRA – SOCIEDADE COMERCIAL DE IMPORTAÇÕES E EXPORTAÇÕES LDA, S.L. is the CONTROLLER of the USER’s personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018, of 5 December (LOPDGDD).

Why do we process your personal data?

To maintain a commercial relationship with the user. The operations planned for processing are:

• Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the CONTROLLER and will be related to its products and services, or those of its collaborators or suppliers, with whom it has reached a promotion agreement. In this case, third parties will never have access to personal data.
• Conduct market research and statistical analysis.
• Process orders, requests, respond to queries or any type of request made by the USER through any of the contact methods made available on the CONTROLLER’s website.
• Send out the online newsletter about news, offers, and promotions related to our business.
• Receive, process, manage, and store complaints.
• Manage personnel selection processes.

Why may we process your personal data?

Because the processing is legitimised by Article 6 of the GDPR as follows:

• With the USER’s consent: sending commercial communications and newsletters.
• For the legitimate interests of the CONTROLLER: to carry out market research, statistical analysis, etc., and to process orders, requests, complaints, etc., at the request of the USER.
• Unambiguous consent through clear action by the data subject: receipt of CVs.

How long will we keep your personal data?

They will be kept for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal requirements governing their custody, and when they are no longer necessary for this purpose, they will be deleted using appropriate security measures to ensure the anonymisation or complete destruction of the data.

Who do we share your personal data with?

The data may be communicated to companies within the group for the same purpose or due to legal obligations. No communication of personal data to third parties is envisaged, except where necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the CONTROLLER has signed confidentiality and data processor agreements as required by current privacy regulations.

What are your rights?

The rights of the USER are:

• Right to withdraw consent at any time.
• Right of access, rectification, portability, and erasure of your data, and right to restrict or object to its processing.
• Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact details for exercising your rights:

FRALIBRA – IMPORT AND EXPORT TRADING COMPANY LTD Avenida República Argentina, 21-B 1st Floor – 41011 Seville (Seville). Email: lopd@lamaignere.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

By ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, USERS expressly, freely and unequivocally accept that their data is necessary for the provider to respond to their request, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER is accurate and is responsible for communicating any changes thereto.

The CONTROLLER informs you that all data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the USER. If all the data is not provided, it cannot be guaranteed that the information and services provided will be completely tailored to your needs.

3. SAFETY MEASURES

In accordance with the provisions of current regulations on personal data protection, the CONTROLLER complies with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby data is processed in a lawful, fair and transparent manner in relation to the data subject and is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed. The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information to them so that they can exercise them.

For further information on privacy guarantees, please contact the DATA CONTROLLER at FRALIBRA – SOCIEDADE COMERCIAL DE IMPORTAÇÕES E EXPORTAÇÕES LDA, S.L. Avenida República Argentina, 21-B 1ª – 41011 Seville (Seville). E-mail: lopd@lamaignere.com

Last updated: 29 January 2024